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Data recovery

Lost photos or files? Often they can be rescued. I'll tell you honestly what's possible.

What I can often recover

  • Photos and documents from a laptop that won't start
  • Files from a failing hard drive or SSD
  • Deleted files that haven't been overwritten
  • Data from USB sticks and memory cards

Before you do anything else

Stop using the device. Every time it runs, there's a chance more data is lost. Don't run repair tools or reinstall Windows. Switch it off and call me.

Honest limits

Not every drive can be recovered. I'll tell you what I find and what's realistic before you spend anything on it. If a drive needs a specialist cleanroom, I'll say so.

Typical price

Simple recoveries are typically £100–£250. Failing drives are quoted after assessment. Guide prices based on typical UK rates. Parts are extra where needed, and your exact price is confirmed before any work starts. See all prices.

Questions

How long does recovery take?

A simple copy-off can take a few hours. A failing drive takes longer because it has to be copied carefully.

Will you look at my private files?

I only need to see that the files are there and copy them. I don't browse through your personal content.

Not sure what's wrong?

Tell me what the computer is doing. I'll say what I think it is and what it should cost, before you commit to anything.

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